A personalized and passionate approach by comitted hospitality strategists.
Allow us to support you, develop your business to the next level!
10+
years of experience
5+
Countries
10+
Cultures
10+
Hotel brands
Get in touch with Maxime
Call or send me a message
About Maxstars
We ensure the ''maximum amount of stars'' for your teams, guests and business!
Bringing international hotel systems, best practices and strategies to your organization.
Not a consultancy agency, but your personal business partner!
Specialties:
Operations management – Planning & Execution – Profit & Loss management
Team building & Team development – Strategic management
Organizational structures & cultures - Revenue management
Marketing strategies – Crisis management – Employee performance management
Customer experience journey development – Increasing customer satisfaction
Event management – KPI tracking / Lean Six Sigma stearance towards KPI's
Housekeeping management – Revenue management – F&B management
Sales & Marketing – Rooms management – Luxury brand operations
Hotel exploitation & owner relations – Pre-opening – Hotel systems atomization
Guiding owner, hotel brand & operator successes together
Personalized approach, guidance and support
''HOT HOSPITALITY TOPIC''
The shift to data and software driven decision making
A good concept, great hospitality, top notch food and beverage, a nice location, forward sales and marketing strategies... operating all of this together with a professional management team; what else would you desire as a business owner?
Nothing is in your way to succes, right?
Systems have developed, more and more data is available through your software, that can help your teams to analyse, work and decide even more efficient.
Have your team dig into the disciplines that require attention and tweak strategies.
Focus on ROI and find out where opportunities lay.
In short; spot on decision making!
Many hotel owners struggle with shifting to a data and software driven future. Even when part of a small hotel group/chain.
The change is too big, it implicates complicated software implementation processes and not all systems are used efficiently by all teams.
Maxstars is the partner to support you through the process.
By thoroughly researching your business, teams, currently available software and aspirations for the future.
We will advise towards the perfect software package suitable for you.
We will take ownership during the implementation and ensure all the knots are tied.
We will ensure daily, weekly and monthly dash boarding of the data, KPI's and through this, make meaningful decisions based on the information gained!
Most importantly, we take your team through the change, and have them see the added benefit, in the end of the day they have to work with the systems on a day to day basis.
Let's prevent; ''garbage in'' because that results into ''garbage out''!
Examples of software interesting for your business:
Property management systems
Point of sale systems
HR systems
Revenue management systems
Event management software
BI tools / dashboard tools
Chatbots
Connectivity providers
Survey providors
Guest applications
Financial tools
... basically everything that you woud like to have automized/digitalized and whatever your company and team requires!
